Rescheduling Your Cleaning?

ALL RESCHEDULE, AND CANCELLATION REQUESTS MUST BE MADE USING THIS FORM

Amazing Maids offers discounted pricing for cleanings scheduled regularly. While we understand that it may be necessary to reschedule, skip or cancel an appointment from time to time, the longer we go between cleanings, the more work our technicians will have to restore your home to the appropriate condition. Kindly review our cancellation and reschedule policies below.

Rescheduling or Skipping Your Recurring Cleaning: When rescheduling a recurring cleaning for more than seven days from the original date, an additional fee will be added to cover the additional work on the next visit. To avoid an additional charge, please ensure that your requested reschedule date is within seven days of your original cleaning date.

You are welcome to skip a scheduled cleaning. If you are a recurring customer, we understand things happen. We do ask for at least 24 hours’ notice. If you skip a regularly scheduled cleaning, an additional fee will be added to cover the additional work on the next visit.

If two or more cleanings are skipped, you will be charged the total, non-discounted price for the catch-up cleaning at the next visit.

  • If you’re scheduled for Weekly Cleanings: $15 additional will be charged on the next visit.
  • If you’re scheduled for Every other Week Cleanings: $25 additional will be charged on the next visit.
  • If you’re scheduled for Every Four Weeks Cleanings: You will be billed at our current hourly rate on the next visit.

Late Cancellations: Amazing Maids will assess a 50% fee if you cancel with less than 24 “business hours” notice. The client will be billed for service at the full rate for failing to provide Amazing Maids access to the home upon arrival or if we are turned away at the door. This helps us compensate the cleaning technicians for the loss of income.

If you have any questions, please call us at (508) 458-1333.

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Please confirm that you have read and understand our Reschedule and Cancellation Policy.*