Appointment Reschedule or Skip

Dear Valued Customer,

At Amazing Maids, we are dedicated to providing the highest level of service to all of our clients. To ensure we can effectively manage all appointment rescheduling and cancellation requests, we kindly request that you submit your requests through our appointment rescheduling form. However, please note that we can only process these requests during our normal business hours of Monday to Friday, 8 am to 5 pm. We appreciate your understanding and cooperation in helping us maintain our commitment to providing exceptional service.

We appreciate your cooperation in providing us with enough notice for any changes to your appointment. This allows us to better serve our clients and keep our technicians’ schedules full, resulting in happy customers and happy employees. Not to mention, it also helps avoid any cancellation or skip fees.

Thank you for choosing Amazing Maids, and we look forward to serving you soon.

Best regards,

The Amazing Maids Team

Appointment Reschedule or Skip Form

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Rescheduling Policy:

To maintain a thorough and consistent cleaning job, we encourage our clients to keep their regularly scheduled cleaning appointments. However, if you need to reschedule, please do so using our appointment reschedule form. This form is required for all rescheduling requests.

Depending on the frequency of your service, additional time may be needed to restore your home to its proper condition on our next visit. Therefore, we charge a skip fee of $35.00, which will be added to your next cleaning.

Please note that rescheduling requests made within the cancellation window (48 hours of the appointment) will result in a cancellation fee (see cancellation policy). However, cleanings rescheduled within the same week of the original cleaning date (within 7 days of the original appointment) will not incur additional charges.

Cancellation and Lockout Policy:

At Amazing Maids, we value the time of our employees and clients. Therefore, we honor a firm 48-hour cancellation policy. If you need to cancel or reschedule your appointment, please do so at least 48 hours before your scheduled cleaning. This allows us to offer the time slot to other clients. If you cancel or reschedule within the 48-hour window, you will be charged 50% of the total service fee.

Please note that same-day cancellations, inability to access your home upon arrival, or turning our employees away at the door upon arrival will result in a full price of the service fee. This is because we are unable to fill the appointment slot in such a short amount of time.

Name*

First Last

Email*

Appointment Date*

Appointment Time*

Request Type*

Requested Schedule Date*

Reason for rescheduling/additional Information

Cancelling appointment/additional information

By submitting this form, I acknowledge that I have reviewed and agree to the Rescheduling and Cancellation Policy.

Appointment Reschedule or Skip

Appointment Reschedule or Skip Form

Rescheduling Policy:

Cancellation and Lockout Policy:

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