Virtual Assistant Application Amazing Maids Careers Home "*" indicates required fields First Name*Last Name*Address State / Province / Region AfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzechiaDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRéunionRomaniaRussian FederationRwandaSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTürkiyeTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUS Minor Outlying IslandsUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabwe Country Email Address* Phone Number*Date of Birth (Day / Month / Year) Day Month Year Position Available Virtual Assistant Are you available to work Monday through Friday from 8 AM to 5 PM US Eastern Time, accounting for any time zone changes that may occur throughout the year? Yes No Do you have the capability to establish a hardwired internet connection for a stable call quality? Yes No Do you have a quiet workspace to take calls? Yes No Do you have the capability to establish a hardwired internet connection to ensure a stable connection? Yes No Do you have sales experience? Yes No If yes, briefly describe your sales background.We do not care where you went to school. We care that you can sell. Submit a short video under 2 minutes selling yourself and persuading us why you are our next closer.*Max. file size: 256 MB. Rate your English fluency. Fluent Intermediate Basic Submit a video in English up to 2 minutes long introducing yourself and explaining why you are interested in joining our team.*Max. file size: 256 MB. If your file is too large to upload directly, please provide a link to the file instead.Are you currently employed? If so, please tell us why you are seeking a new job. If not, please explain your current situation.Why do you want this job?Where would you like to be in your career 3-5 years from now?What is your desired salary?What experience do you have in using QuickBooks, Microsoft Excel, and Google Sheets?Can you discuss your experience with reconciling bank accounts and resolving discrepancies?Can you provide examples of how you have improved financial processes in your previous role?At Amazing Maids, we are a small company that prides ourselves on having a strong aspect of teamwork. Regardless of the position you are applying for, everyone on our administrative team is cross-trained to assist and support each other when needed. To help us understand how you would respond in certain situations, we will provide you with a few scenarios that could happen at Amazing Maids. Please use your best judgement when answering, as there are no right or wrong answers. Scenario 1: A client messages you asking for an appointment on Monday. According to the schedule, we are fully booked until Wednesday. How do you respond to the client?Scenario 2: Please review the following company policy.Late Cancelations & Lockouts: We will assess a 50% fee if you cancel with less than 24 “business hours'' notice. The client will be billed for service at the full rate for failing to provide Amazing Maids access to the home upon arrival or if we are turned away at the door.A client messages you asking to cancel their appointment within less than 24 hours notice. What do you tell the client?Scenario 3: Please review the following company policy. Our Guarantee & Refunds: Although we are always meticulous and do our absolute best, we may occasionally miss something at your service or not have it done to your liking. We stand by our promise and we certainly take responsibility for our work. We will work with you until you are 100% satisfied with the services provided. If you are not satisfied with the services provided, we will return and re-clean the area that was missed as long as it is reported within 24 hours from the date and time of your cleaning. Report any concerns to our office via phone or email within 24 hours after the service. Please note, if an item or area has been damaged in the past, improperly cared for, stained, or has aged past the ability to be cleaned, these items and areas may not become completely clean after our visit and therefore a touch-up would not be offered. We do not offer refunds, but we will work with you until you are 100% satisfied with the services received.How would you respond to the client?Scenario 4: The cleaning technician arrives at the customer’s house at 1:30 pm but the work order instructions clearly state that the customer requested not to enter the home before 2:15 pm because she would be in a very important meeting. The cleaning technician did not read the work order ahead of time and is very upset with the office because she was not notified of this change. The work order had been updated several days before and reviewing the work order prior to arriving at the job is the cleaning technician’s responsibility.How do you respond to this very upset cleaning technician?Imagine you've just made a sales call to a potential client, and they responded with a clear "no" to your offer. How would you handle this situation? Please describe your approach to turning this rejection into a potential opportunity and maintaining a positive relationship with the prospect.Building strong client relationships is crucial in sales. Can you share an example of a time when you went above and beyond to establish trust and rapport with a client? What specific actions did you take, and what was the outcome?Meeting or exceeding sales targets is a key part of this role. If you find yourself consistently falling short of your sales goals, what steps would you take to assess the situation and improve your performance? Please provide an example from your past experience where you faced this challenge and explain the strategies you employed to overcome it.What would you improve on the Amazing Maids (@amazingmaidsma) Instagram page? Please be as specific as possible!Please attach a few samples of your work.*Max. file size: 256 MB. Link to upload if the file is too largePlease attach your resume here.*Max. file size: 256 MB.
